24x7 Live Chat Support

Certified Live Chat Technicians managing Technical , Pre-Sales and Billing chats , 100% Customer Satisfaction.

livechatsupport
  • Certified Technicians
  • White Label Support
  • Customized Plans
  • Account Manager
  • Technical , Pre-sales chats
  • 7 Days Free Trial ( 8 hours )

LIVE CHAT SUPPORT TECHNICAL/ PRE-SALES CHAT SUPPORT

Let 24x7 CSM team represent your front desk ,making sure not a single live chat is missed cause we believe every website visitor is a potential customer.

Any Online business requires 24x7 presence to communicate with the website visitors and respond their Technical as well as pre-sales queries. Customers expects quick solutions of their queries and the live chat support is one of the recommended way to to make it happen. 24x7 cloudservermanagement team is one of the leading 24x7 Live Chat service providers providing services to shared hosting companies , Reseller hosting , Data centers as well as VPS hosting providers and Start Ups. We manage pre-sales chats as well as Technical Live chat support resolving upto level 2 issues on the live chat itself. Our chat team will also escalate tickets to your on site support team which requires Senior's attention by placing on behalf of the customer, however there won't be any type of hepdesk or ticket support for this plans.

24x7 CSM team have been assisting world's one of the Top 10 Data centers & a couple of the leading Web Hosting Companies.

Affordable pricing with Genuine Services

SleepWell Chat Support

80 Hours Per Week ( 10x8 )
Complete Night shift covered ( 10 hours )
Unlimited Chats
You get Peace of mind

 

24x7 Chat Support

24x7 Chat Support Cover
Technical / Pre-Sales Chats
Account Manager
Unlimited Chats

Weekdays Chat support

80 Hours Per Week ( 10x8 )
Complete Day shift covered ( 10 hours )
Unlimited Chats
You get Peace of mind

 

Our Core Features

  • Certified Technicians
  • Complete Data Security
  • Personal Account Manager
  • Lead Forwarding
  • Complete White Label
  • Shift End Reports
  • Monthly Audit Reports
  • Customer Satisfaction Report
  • Fully Flexible Plans
  • Unlimited Live Chats

Support Covered For

  • Shared Hosting Companies
  • Dedicated Server Provider
  • VPS Hosting Companies
  • Web Development Companies
  • E-Commerce Organizations
  • IT Management Companies
  • Desktop Support Companies
  • Web Hosting Start Up
  • Product Information
  • Software Organizations

How we manage Live Chat Support

Customers expects quick solutions of their queries and the live chat support is one of the recommended way to to make it happen. A potential customer contacts on live chat when he is interested in purchasing one of the listed products on the website , he might be a potential customer. We assist such customers giving him all the required information about the product he is interested. We try our 100% resolving his queries about the product and then we forward such leads to you. A customer may contact on live chat if he has technical issues e.g. Server Down , Website down etc.. since he is an existing customer we assist such customer on priority basis , resolving his issues on live chat itself that too after verifying his details. We understand the customer data is crucial hence we follow the security protocols while assisting technical chats. Some issues may need attention from your Senior admins , we raise a ticket for such issues on behalf of customer and inform your admins to take care of it accordingly. We know how to make a customer satisfied.